Frequently Asked Questions
Everything you need to know about bringing art and elegance into your home.
How are fragile items packaged for shipping?
We take extreme care with every order. All fragile items are double-boxed and secured with eco-friendly cushioning to ensure they arrive at your doorstep in perfect condition.
What is your return policy for home decor?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom-made furniture or personalized art pieces are final sale.
Do you offer international shipping?
Yes, Enter Gallery ships worldwide. Shipping rates and delivery times vary by destination and will be calculated automatically at checkout.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Are your products covered by a warranty?
Most of our furniture and lighting fixtures come with a 1-year limited manufacturer warranty covering defects in materials and craftsmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Afterpay.